Sears offers a warranty on tires as long as it was requested by the original buyer and also, was purchased from an authorized unit. You will also have to meet the conditions included in the company’s warranty policy before applying for a warranty.
If you do not meet the required conditions, you will not have your tires replaced or get a refund.
Sears Tire Warranty Conditions
To be eligible for a warranty, the tire must be within three years of the purchase date and below five years of production date. For processing a replacement, the new tires will only be used on the original vehicle the old tires were installed on. The tires must have been purchased from any of Sears authorized dealers. The receipt of the purchase will be checked for confirmation. If your tires were damaged due to improper maintenance as a result of; load index, insufficient speed ratings, balancing, mounting, or dismounting, you will not get a replacement or refund. Tires that have been retreaded are not eligible for warranty. The owner of the tires is not allowed to submit the tires for the warranty process, it must be brought in through the authorized dealer the tires were purchased from. Maintenance costs spent on services like; mounting, unmounting, balancing, and servicing costs will not be covered in the warranty. The tires will be examined for the Department of Transportation (DOT) numbers. The tire that has undergone excessive wheel spinning will not be replaced or applicable for a refund.
How to avoid getting your tire damaged?
If your tire did not meet up with the listed conditions of the Sear tire warranty, you will have to buy a new one. To avoid getting yourself in a situation where you will be needing a tire warranty again, you need to learn how to maintain your tire properly. Here are a few tire maintenance tips for you;
Purchase tires from authorized dealers
To avoid getting your vehicle and tire damage, it is important to get tires from the right source. Ensure you get your tires from an authorized dealer. You can check the website of the brand you want to get the tires from for a list of authorized tire dealers in your location. Also, remember to check for the DOT number on the tire before you purchase them, this means that your tire is of good quality. The advantage of getting tires from an authorized dealer is that you will get a quality product that comes with a warranty. In case you discover a production error after purchase, you can always take the tire back to the dealer in exchange for a new one or a refund.
Rotate your tires regularly
To prevent tires from having an uneven pattern, it is essential to get them rotated regularly. Ensure you take them to a car maintenance store to get them rotated for you.
Avoid driving on rough roads
Bad roads are another cause of damage to tires. In case you have to drive through a remote location, you shouldn’t go in your car, you can opt to get a truck from a car rental store. Driving through rough roads can lead to a flat tire, and when this often occurs over time, it will eventually damage your tire.
Avoid overloading your vehicle
Not all vehicles can carry heavy loads, if you have to get a heavy item at the store, you can always contact the hauling company, they have long vehicles that are designed to carry heavy-duty loads. Understandably, their fees might be high but it is better safe than sorry. If you get your tire damaged due to overloading your vehicle, you will not be able to get a warranty from the tire manufacturer. Most tire manufacturers do not give replacement or refunds for tires damaged out of the owner’s carelessness.
Carry out periodic checks on your tires
Carry out a periodic check on your tire; have the tire pressure checked regularly. The result of these checks is to reduce the risk of getting a flat tire or having your tire burst while on the road. You can check your tire pressure by using the pressure gauge in your vehicle and following the instructions in your vehicle’s manual.
There is also the need to read about your tire online or find out information from people who use the same brand as you.
The first step to getting a tire warranty is to purchase your tire from the company’s authorized dealer. This way, you can return the tire if you experience an issue while using it. Also, ensure you check through the company’s warranty policy before requesting a warranty.
- If I encounter an issue with my tire after more than five years of purchase, can I get it returned to Sears?
Under Sears warranty conditions, tires are eligible for a replacement within three years of purchase. You can’t get it returned after five years.
- I noticed a manufacturing error on my tires; how do I get it returned?
Ensure you have the invoice issued to you by the dealer you got the tire. Contact the dealer to help you get a replacement from Sears.