Today it operates more than 730 stores in different parts of the world. If you have ever ordered or bought anything from them then, you know how comfortable their clothes are.

This article is going to discuss the “Return Policy” of Abercrombie and its other brands.

Abercrombie offers you two ways to return the bought items. You can choose the most convenient way and return the product. These are-

In-store Return and Exchange Policy- 

  1. The item you are returning must be in its original condition to return or exchange it.

  2. You are allowed to return the product at any store across the world. The product’s condition should be the same as the original for this.

  3. But you can only return the item in the country from which you have bought. It means that if you buy a product from a store in America then, you have to return it to a store in America only.

  4. Since there are different brands under Abercrombie, you can not return a different product to a different brand store.

  5. Return by mailing is also not allowed, so you will have to visit their store to return or exchange the product.

  6. The period to return a product is 30 days but it is 60 days if it has been bought from a store in the U.S.

Medium of return of your money-

  1. Credit will be issued if you return a previously exchanged product.

  2. Similarly, a credit will be issued for the return of purchase that you made through a gift card or with the original sales receipt after 30 days from purchase. The period is 60 days if you bought the product from a U.S. store.

  3. In case you don’t have the original sales receipt or the gift receipt then, you will be refunded with the lowest amount at which the product has been ever sold.

  4. Cash returns need your address and name.

  5. The amount of the product will be refunded after reducing the difference between the actual price and the reduced price. Valid till 7 days after purchase.

(If you don’t have the sales receipt and you bought the product from the U.S. then, they require your identification or driver’s license. It is done to check how many unreceipted returns you’ve done.)

Online return and exchange policy-

  1. This return and exchange policy applies to the goods you purchased online from Abercrombie and, now you wish to return them.

  2. The item you are returning should be intact with the tag that is attached to it.

  3. If you do not wish to take the slightly longer method of the online return, you can return the product yourself. You can mail it back to the company but the shipping charges will be borne by you only.

  4. The address for such return is –

Abercrombie & Fitch Returns Department

200 Abercrombie Way

New Albany, OH 43054

US

This return should be completed and processed within 60 days. 

  1. If your return couldn’t be processed by the Abercrombie distribution center within 60 days then, the refund will be provided in the form of e-gift cards.

Exclusions-

These terms do not apply to the stores and returns in Russia. But if you need any help then, you can contact Abercrombie customer service.

The terms of returns in Russia are guided by eShopWorld, which is an international partner of Abercrombie.

What are the brands under Abercrombie & Fitch co.?

There are the following brands under Abercrombie & Fitch-

  1. Abercrombie & Fitch

  2. Abercrombie kids

  3. Hollister Co.

Abercrombie is most famous for its inclusive and vast clothing line. Rather than making products for one generation, they make products for every generation.

It is a fast-fashion brand but its products are loved due to their quality. Moreover, you can buy both online and offline from them. You can return the products similarly.

Conclusion-

Abercrombie has a slightly complex return policy if we talk about the in-store returns. The online return policy is easy and simple.

It is good to return the items as quickly as possible. The refund is provided only in the way you had paid if you can return the merchandise within 60 days in the U.S. store.

Some faqs about Abercrombie return policy-

Can I return the item from Abercrombie without a sales receipt?

Ans- Yes, you can return the item without a sales receipt. But they can reject your return on a different basis.

Is Abercrombie giving a refund in cash?

Ans- Yes, your name and address will be required for this.

Will Abercrombie pay for the shipping charges if I mail them my return?

Ans- No, shipping charges will not be paid by the company.

Can I return the item without a tag to Abercrombie?

Ans- No, the tag must be intact to process returns.